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Procentive by Ensora Health Ideas Portal
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Preferred name for staff

I think it would be FANTASTIC if there was a "preferred name" field for staff, much like there is for clients. Even better is if it would default to the preferred name for things like tickets, clinical/charting, etc.
Guest over 4 years ago in Staff Management / User Preferences 3 Future consideration

Required Fields on Client Screen Prior to Save

Is it possible to require a response in the race/ethnicity field prior to Saving? (Can those fields be highlighted yellow also? ) DHS requires race ethinicty information and these fields are missed frequently. Additionally, asking if it is possibl...
Guest about 2 months ago in Client Management 0 Future consideration

Messaging - Archive

Is there a way to "select all" messages in the client portal to mass archive the messages? I have messages in the messaging module dating back to 2020 that I want to archive but having to select each message individually to archive it is grossly i...
Guest 2 months ago in Client Portal 0 Needs review

Additional areas to attach files

I would like to request that an option to attach a file within the payers module>Notes to store payer contracts. Additionally, I would like to request that same functionality to the Staff Module>Certifications to store credentialing files
Guest 2 months ago in Billing/Claims 0 Needs review

Intake form

I would like to be able to customize an intake form that will flow into the Client module.
Guest about 5 years ago in Clinical/Charting 0 Already exists

POS 2 and POS 10

Would it be possible for Procentive to change the availability of the POS 10 for telehealth billing and change the 02 back to just having the definition of “telehealth”? It is confusing to staff when it is so specific and says the client is not in...
Guest over 3 years ago in Billing/Claims 0 Will not implement

diagnosis

When doing, "Time Add," it would be super helpful if the description/title of the diagnosis would show along with the ICD 10 diagnosis as a doublecheck for the providers before they bill before billing for a service line. There is a "Legend" tab t...
Guest over 4 years ago in Client Management 0 Already exists

notification

How can staff be notified when a new appointment has been added? Currently when we have a new intake, we enter the appointment/intake on the calendar for a group but you can only see you have an appointment if you constantly look in procentive at ...
LaVonne James about 5 years ago in Appointments/Scheduling 0 Already exists

Ability to edit charts

I would love to be able to back in and edit my own chart notes. Sometimes when charting, I forget something right after I save it, and it won't allow me to go back in and add anything. I have to make a copy of my chart note, and enter an entire ne...
Guest about 4 years ago in Clinical/Charting 0 Already exists

Staff and Gender Identity

We are wondering if the gender identity selection for the Staff profile could be mirrored as it is in the Client profile?
Guest over 4 years ago in Other 0 Already exists